We verify luxury. Our highly trained inspectors visit every property we rate, evaluating based on up to 900 objective criteria. Our hotel stays span a minimum of two nights.
We pay our own way. No one can buy a rating; all ratings are earned through our objective inspection process.
Our global team of inspectors are anonymous at all times, so they have the same experience as a typical guest.
While we inspect both service and facility, our Star Rating system emphasizes service because your experience at a hotel, restaurant or spa goes beyond looks — how it makes you feel is what you will remember most.
We created the original Five-Star rating system in 1958, when we were Mobil Travel Guide.